Best Free Customer Service Software of 2026 - Page 28

Create engaging user experiences effortlessly with custom UI components, all without needing any coding skills. Kickstart your UI design journey using a pre-made template that you can personalize to reflect your brand. Our editor aligns perfectly with your style guide for a cohesive look. Preview your creations using Candu for Chrome, allowing you to serve tailored experiences to various users and analyze effectiveness through our robust analytics engine. Unlike other solutions that layer components onto your product, Candu integrates them directly, ensuring a seamless experience. Empower your entire team to craft enjoyable user interactions with ease. Whether you prefer starting with a template or designing from the ground up, we provide all the tools you need! Utilize a simple drag-and-drop interface to create user experiences that enhance customer onboarding, drive feature adoption, and more. Candu's intuitive WYSIWYG editor gives you the platform to bring your UX vision to life in just minutes, allowing you to effortlessly design stunning in-product experiences without writing a single line of code. Explore our extensive template gallery to kick off your design process today and transform the way your users engage with your product.

ReviewFoxy is a platform designed for managing customer feedback, enabling businesses to send invitations for reviews, share received testimonials, oversee their ratings, and monitor customer insights effectively. This comprehensive tool streamlines the process of gathering and utilizing customer opinions to enhance business reputation.

Booka serves as a dynamic scheduling tool designed to enhance business sales by simplifying the lead conversion workflow. By enabling prospective clients to conveniently set up meetings or appointments with sales representatives or other personnel directly through the company’s website or email signature, Booka eradicates the cumbersome back-and-forth communications typically associated with scheduling. This efficiency not only saves precious time for both the potential client and the sales force but also fosters a smoother interaction. Furthermore, Booka seamlessly integrates with various calendar and CRM platforms, including Google Calendar, Outlook, and Salesforce, ensuring that customer details and appointments are automatically synchronized within the company's database. Such integration empowers sales teams to effectively manage and monitor leads, allowing for timely follow-ups with prospects in an organized fashion. By utilizing Booka, businesses can significantly enhance their lead conversion strategies and drive sales growth. This innovative software ultimately provides a competitive edge in today's fast-paced market.

Raaft assists SaaS companies to reduce churn, and get better feedback from customers. Raaft provides a no-code retention flow to your subscribers when your subscribers hit 'Cancel. To get subscribers to stay longer, you can ask them why they are leaving and provide custom responses. To build a better product, you can collect better feedback and obtain higher-quality analysis.

Calday has a simple interface and a number of advanced features. Users can manage appointments, schedule meeting, and send automatic notifications. With our built-in Calendar and Calendar Hub, you can connect your calendars all in one place – including Google Calendar, Outlook and iCal. Calday supports both offline and online businesses. You can integrate scheduling seamlessly into your workflow, no matter what kind of business you operate. Calday's unique feature that allows clients to book multiple services at once can streamline your scheduling and save you time. Calday also offers mobile and web apps so you can track your schedule while on the move. With our top-notch technology stack, we ensure a bug-free and high-performance experience.

Develop a support agent that utilizes your content and backend information to address customer inquiries, ranging from real-time stock availability to the creation of documents. This solution can enhance your customer service experience while simultaneously reducing the burden on your support team. By implementing this technology, you can ensure that customers receive prompt assistance and support for their needs.

Serviere simplifies the process of service requests by improving communication and streamlining the process. Engineers and managers can collect, analyze and respond in real-time. Customers can track the status of their complaints. Comprehensive solution for efficient service administration.

Noona HQ serves as an all-in-one appointment management solution aimed at enhancing the booking experience for both businesses and their customers. By integrating a powerful appointment calendar, an online booking system, and point-of-sale capabilities, it effectively simplifies and broadens the operational scope for its users. The client-oriented platform, Noona.app, enables users to conveniently book services or appointments from virtually any location. This flexibility empowers clients to manage their schedules more efficiently and enhances overall user satisfaction.

MTeamZ is a solution that integrates a marketplace with employee productivity. It offers a flexible platform for business communication with a sophisticated chat system. It also has comprehensive CRM capabilities, seamless online payments collection, and efficient tasks management functions.

Chat2Desk, a chat room for businesses, is an online chat application. It helps businesses to improve their interaction with customers and attract new ones. You can also automate and improve processes with the service. Chat2Desk offers omnichannel communication. You can add all popular messengers, social networks and other platforms in one window. This makes it easy for customers to contact your company. Chatbots, such as those that use AI, automate communication and answer standard questions from customers. Chat2Desk has an online chat widget on the website so that customers can quickly get the help or information they need. Open API allows you to connect to CRM tools and other tools.

Many companies primarily utilize accounting software merely to meet compliance requirements. However, to maintain a competitive edge, contemporary businesses require access to real-time data and comprehensive analytics. Conventional tools often fail to deliver an integrated approach, leaving users dependent on Excel spreadsheets or multiple disparate tools. This reliance can result in redundant tasks, leading to inefficiencies and wasted time and resources. Adopting a cohesive solution that encompasses all facets of business management can significantly enhance efficiency and cost-effectiveness. TEZ ERP® stands out as a reliable cloud-based business management solution, trusted by thousands of traders, manufacturers, and service providers. It enables users to effectively oversee their leads, orders, accounting, inventory, financials, taxation, documentation, job management, timesheets, payroll, and after-sales services, ultimately streamlining operations and boosting productivity. With TEZ ERP®, businesses can not only manage their processes more efficiently but also focus on growth and innovation.

ReplyGenius, an AI-powered tool for customer review analysis, transforms reviews in 30 seconds into actionable insights. The software analyzes reviews from multiple platforms, including Amazon, Trustpilot and Google Maps. It generates comprehensive reports, including NPS (Net Promoter Score), sentiment analysis, review drivers and timeline charts. The tool can instantly analyze thousands of reviews and generate exportable PDF reports.

WebAgent.ai provides a user-friendly no-code platform designed for the development of tailored AI-driven chatbots, significantly boosting customer support and engagement on websites. Users can train these chatbots using documents or content from their sites, which guarantees that the responses are relevant to specific inquiries. The platform supports customization of the chatbot's appearance to ensure it matches the branding of the business. Chatbots can be equipped with targeted instructions to enhance interactions for various purposes, including customer support, sales, and onboarding. All conversations are archived for analysis, which helps in improving strategies and product offerings. Furthermore, the chatbot aids in lead generation by gathering contact details and contextual data from discussions. WebAgent can also act as an internal knowledge repository, making company information more accessible and organized. Overall, the platform is designed to meet diverse business needs while providing a seamless user experience.

Offer 1:1 bookings for free or at a fee. Set your schedule and sync your calendar to let clients book easily.

DeskDingo is an innovative and free live chat and help center solution aimed at equipping businesses to provide outstanding customer support. By utilizing AI-driven features, it offers tailored assistance, shortens response times, and fosters customer loyalty, ultimately contributing to business growth and profitability. The system comes with a centralized inbox that brings together all customer communication into one streamlined process, which enhances teamwork within support departments. Furthermore, DeskDingo includes a user-friendly live dashboard that provides immediate insights into ongoing conversations, support staff performance, and visitor activities on the website. The AI Bot is capable of managing customer questions by utilizing specific functions and drawing from a comprehensive knowledge base, while also allowing human agents to step in when necessary. DeskDingo's complimentary plan accommodates unlimited users, interactions, and websites, along with customizable add-ons to meet the unique requirements of different businesses. This flexibility makes it an attractive option for companies looking to enhance their customer service capabilities effectively.

NovaCal is a user-friendly scheduling solution designed to streamline meeting bookings and calendar management for individuals and teams. With customizable event types, pricing options, and powerful calendar integrations—including Google, Outlook, and Apple—NovaCal eliminates double bookings and simplifies availability sharing. Teams can create unlimited profiles and offer clients the choice of preferred meeting participants, while features like group booking and custom booking forms enhance flexibility. Integrated video conferencing support automatically generates meeting links, making virtual appointments effortless and professional.

The cloud help desk is already set up for you. Your help desk software is available online in the cloud. This means that there is no need to set up servers or maintain them. Sign up now and you're good to go! Monitors, alerts and custom ticket attributes make your job easier. Get help desk reports that include key information such as updates on ticket status and labor statistics by organization. Remote employees can be supported by remote workers by starting a secure remote support session right from their help desk tickets. Not always at your desk? No problem! No problem! Spiceworks Help Desk Mobile App delivers the most popular ticket updates and push notifications directly to your smartphone or tablet.

This tool allows the organization to manage all service request, not just the IT department. The ability to link service requests allows for inter-department communication about a specific service request. Customer care takes care of all complaints and service requests from customers. Asset management encompasses all aspects of assets' lifecycle, including IT assets as well as other assets within the organization. Tasks and projects cover the task management of each employee as well as the management of projects. Forms allow the organization to conduct surveys or polls within its organization in order to make the right decision. Active directory authentication allows users to be integrated to the application. To be notified of every update within an organisation, you don't need to log in. Every important detail is displayed on the Notification screen.

Crozdesk serves as a platform for discovering and reviewing business software. By leveraging artificial intelligence and machine learning techniques, Crozdesk effectively ranks various software products for businesses. Additionally, users have the opportunity to share their experiences and insights through reviews, contributing to the community's knowledge base. This interactive element enhances the overall effectiveness of the platform in guiding potential users.

Why Juno Journey? Because there are many ways to grow. Choose your Journey. Your entire team will benefit from a personalized experience. Our customers love us and our shared Journey brings joy and professionalism to their employees. Juno Journey Personal Growth Platform gives employees the opportunity to grow professionally. You can set personal goals with your team based upon their position and aspirations. Then, you will see how each target becomes visual. Keep track of your employees' progress. Help them align on goals. Learn new skills and content. Find out how you can help your team grow. Personal growth is possible when employees' personal goals are integrated with the company's work. Every week, new channels are created. Your team should receive the best content possible to support their goals.

Engage effectively with your website visitors and maximize your sales potential through our Live Chat solution. Enjoy features that enhance your daily operations: Unified Communications, which allows you to manage various channels such as your Website, Facebook, and Twitter from a single, organized inbox. With Quick Reply functionality, you can respond to all inquiries from one panel, ensuring your customers never face delays. Our Simplified Reporting presents key metrics, including average resolution times and open chats, in an easily digestible format. Close deals effortlessly through real-time conversations, capturing every opportunity to boost your business. Even when you're offline, the system gathers information for you to follow up later. The Productive Dashboard is specifically designed to enhance the efficiency of your agents, allowing for unlimited agent creation during the pandemic. Plus, our Integrations feature lets you connect seamlessly with all necessary tools, and ChatKlink also provides Webhooks and API options for custom integrations. With these capabilities, your team can respond faster and manage all interactions more effectively than ever before.

Unleash the potential of heatmaps with Busatools, which provides four crucial tools for in-depth web analytics: Scroll Maps, Click Maps, Geo Maps, and Device-specific Heatmaps. By leveraging these features, you can gain a deeper understanding of user interactions, enhance user experience, and boost overall website performance with ease. Scroll Maps offer insights into how users engage with different sections of your website, while Click Maps pinpoint the most clicked areas, shedding light on user interests. Geo Maps deliver essential information regarding audience demographics and geographical trends, helping you tailor your content effectively. Additionally, Device-specific Heatmaps allow you to analyze user behavior across various devices to ensure your design is responsive and user-friendly. With the ability to quickly and efficiently generate heatmaps, you can significantly increase conversions and refine your digital marketing strategies. Opt for Busatools to access user-friendly heatmap analytics and take your website optimization journey to new heights today, ensuring that you stay ahead of the competition.

Hubflo stands out as the rapidly expanding AI-Driven Client Portal designed specifically for professionals and creatives. In just 60 seconds, you can craft a visually appealing and branded client portal that enhances client onboarding and enables you to provide services like an expert. With over ten integrated tools at your disposal—such as file sharing, contracts, approvals, client messaging, task management, and billing—you can seamlessly connect with more than 500 external applications. Currently, over 20,000 businesses, clients, and contractors rely on Hubflo for their everyday operations. Don't allow cumbersome processes to hinder your ability to offer an exceptional client experience; instead, wow your clients with an automated and customized onboarding process, ensuring smooth collaboration and service delivery. Elevate client satisfaction and boost retention rates while minimizing the need for emails, calls, and meetings. Hubflo is particularly beneficial for digital agencies, consultants, freelancers, accountants, architects, home designers, law firms, and a wide array of other professional or creative service providers. Embrace Hubflo to transform how you engage with your clients and manage your services effectively.

Wellpin is an innovative, no-cost scheduling solution designed for professionals, small enterprises, and various organizations. It demonstrates that top-notch scheduling tools can be both accessible and user-friendly, without being pricey or overly complex. At its essence, Wellpin is dedicated exclusively to scheduling, ensuring that each function is designed for ease of use and effectiveness. Users enjoy the freedom to schedule an unlimited number of meetings each month, allowing for seamless daily planning. With automatic reminders sent via email and messaging platforms, it guarantees that no appointment slips through the cracks. For those managing larger teams, the platform offers corporate account capabilities and integrates effortlessly with well-known calendars such as Apple and Microsoft, ensuring all appointments remain synchronized. Wellpin’s clean and straightforward interface provides only the essential features you need, eliminating unnecessary clutter or hidden costs. Moreover, all updates and premium functionalities are part of an exclusive lifetime deal, ensuring you always benefit from the latest enhancements without incurring additional charges. This commitment to user satisfaction sets Wellpin apart as a leading choice among scheduling platforms.

Testimonial Donut (TD) serves as a comprehensive platform that assists companies in gathering, organizing, and displaying genuine customer testimonials and feedback. This tool enables businesses to utilize social proof effectively, fostering trust among prospective clients while requiring minimal input from the users. By streamlining the process, TD allows businesses to focus more on their core activities while still enhancing their credibility through authentic customer voices.