Best CRM Software in Europe - Page 44

A survey platform that combines 20 years of experience to help you make better decisions. Your customers' and employees' insights can make your company smarter. Annual engagement surveys, talent management with more. NPS-tracker, sales pulse and customer journey are tools that can help you develop your product or team. Access to panels, templates and the knowledge to make your market speak. Create beautiful surveys that are consistent with your brand. There are more than 35 tested and ready-made templates. You can choose from a variety of question types. You can distribute your survey via email or QR-code, link, SMS, or link. Our API allows you to trigger sendouts from other systems. Our proven methods ensure a high response rate. You can customize the way you present your data, and export it to excel, ppt or another format. To turn insight into action, share live reports with colleagues. You can either use our default reports or create your own custom reports.

MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly and securely but enables contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec products help contact centers do more with less so leaders spend less time looking for issues and spend more time solving them. MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more.

Logical Office enables the rapid development of systems, allowing them to be built in mere minutes or hours rather than the typical days or weeks. Screens can be generated in just seconds, and any new fields can be instantly incorporated into all database screens in real-time. Each new field is accompanied by a straightforward cut and paste merge code, facilitating seamless integration. Users can easily reposition fields to redesign screens without impacting existing data. In contrast to traditional, cumbersome, and costly approaches, Logical Office addresses processing challenges while adapting to evolving requirements. Our integrated Wizard features a command library that enables the creation of fast and versatile workflow programs capable of comparing dates, interrogating data fields, and generating intricate mail merges including emails, text messages, uploads to portals, and printed materials. Additionally, the system includes auto-PDF conversion, encryption, and electronic document signing capabilities. Thus, resolving your business challenges has reached an unprecedented level of simplicity and affordability. Commands within Workflows can be rapidly added or modified by simply selecting different data fields or templates from the extensive template library for enhanced flexibility. This allows for a truly dynamic approach to managing business processes.

Companies choose SuperOffice to help them build long-lasting customer relationships and generate higher and more sustainable revenue. Striving to be more than a cloud CRM provider, we serve as a trusted partner to B2B companies in Europe that want to streamline their processes, become customer-centric and achieve more. With more than 30 years of CRM experience and a commitment to data security, we have the knowledge, expertise and insight to help you throughout your entire CRM journey.

Effective Strategies for Managing Your Contacts. Our user-friendly contact management system caters to individuals, teams, and small businesses alike. By linking various accounts or sources, we help you develop a consolidated address book tailored to your needs. Enjoy real-time updates on contact information that synchronizes seamlessly across multiple platforms and devices. Additionally, our service alerts you when any contact details may be outdated. With automated scans, we guarantee that you possess the most precise information available. We identify duplicates and streamline updates, making contact management hassle-free. You can easily merge duplicate entries to establish a cohesive address book that spans across different accounts and devices. By taking a single piece of information—whether it's an email address, social media handle, or phone number—we enhance it to provide a comprehensive profile. Our enriched, contextual data helps ensure that you connect with the right individuals every time. Furthermore, we offer a convenient solution for digitizing business cards, with each entry being double-verified before being incorporated into your address book. You can effortlessly scan and save business cards while on the move using our mobile app, or opt for bulk uploads through our web application, ensuring that your contacts are always organized and accessible. This combination of features makes our service an indispensable tool for anyone looking to streamline their contact management.

The traditional way travel agents and other representatives arrange hospitality services for hotel and travel bookings has changed since CRM was introduced to the hospitality industry. Hoteliers have taken to heart the benefits of CRM software for the hospitality industry and hoteliers have adopted the on-demand Customer Relationship Management services (CRM) in the industry. CRM software allows hoteliers to reduce distribution costs, maintain brand integrity, and operate without the need for industry discounters. The internet users are smart and educated. They enjoy smooth and seamless online services and have taken up ebilling and self-serve options as well as hoteliers with equal enthusiasm. Salesboom CRM software for hoteliers offers integrated and synchronized performance across all channels, including call center, billing, and sales.

A framework for overseeing a business's relationships with both existing and prospective clients. Customer Relationship Management (CRM) utilizes technology to streamline, systematize, and coordinate efforts in sales, marketing, customer service, and technical assistance. Sales Force Automation (SFA) features a contact management system that monitors all interactions and follow-up tasks with clients. This is particularly useful for professionals such as designers, architects, real estate developers, contractors, agents, and brokerage firms. Additionally, a wide array of other entities, including nonprofits, online businesses, and tech firms, benefit from this system. Furthermore, service providers in various sectors, such as accountants, lawyers, and consultants, also leverage CRM to enhance their client interactions. This comprehensive approach helps organizations maintain strong relationships and improve overall efficiency.

Complete CRM & Marketing Suite. We offer fully managed marketing services as well as an award-winning software platform that will help you establish your brand, get more leads and close more sales. Your CRM software can import your customer workflows. Soffront will help keep the workflows that work and make them more efficient. If you have different customers, you can create different types of workflows. Your workflows can be broken down into stages and tasks that need to be completed for each stage. You can create reusable email templates to suit different stages of your workflow. Automate customer follow up with automated followup emails and newsletters. To convert visitors into leads or subscribers, create beautiful landing pages. Drag-and-drop page builders allow you to visually design click-through and squeeze pages right from your web browser. Our marketing automation software comes with hundreds of pre-built templates. Simply choose one, modify the content, then publish.

We offer tailored solutions for the unique needs of individual dealerships as well as automotive groups of varying sizes. Our advanced dealer software optimizes operations, fosters stronger customer connections, stimulates expansion, and guarantees reliability. Join the extensive network of dealerships throughout North America that rely on PBS Systems to empower them in navigating the dynamic automotive industry.

Properties globally utilize our PMS to efficiently oversee their bookings, pricing, and front desk functions. With connections to over 600 systems and a comprehensive array of features tailored for your property, it's clear why countless users opt for IQware PMS. A simple click reveals a thorough availability screen showcasing room inventory alongside existing reservations. Enhance rate management and allocate rooms with a fully adaptable solution crafted for both single and multiple properties. IQpms empowers your organization by overseeing front desk activities, managing housekeeping tasks, generating reports, and providing insights into guest preferences. Regardless of whether you operate a hotel, an all-inclusive resort, a timeshare, or any other property type, IQware is designed to streamline and enhance your operational processes. Furthermore, IQware’s Suite of Innovative Software seamlessly integrates with IQpms, offering an even more cohesive management experience. This comprehensive system not only simplifies daily tasks but also allows for a more personalized guest experience.

NextMove CRM empowers you to boost your conversion rates, monitor sales from initial contact to final deal, and refine your sales management systems. By strategizing your next steps, you place yourself a step ahead of your rivals. Our innovative workflow engine provides sales representatives with intelligent prompts to determine their subsequent actions based on where the client stands in the sales funnel. Additionally, with NextMove CRM's email marketing features, you can effortlessly oversee and assess all your email initiatives. The built-in scheduling tool enhances the efficiency of your marketing automation efforts. Our integration options are extensive, allowing seamless connections with everything from Office applications to third-party systems and customized legacy tools. Moreover, NextMove's referral network process equips professionals with valuable insights into their most effective referral sources, enabling them to manage and market with greater efficacy. By leveraging these comprehensive features, you can ensure a more streamlined approach to your sales and marketing strategies.

Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.

Virtuous is the only responsive fundraising platform that enables nonprofits to build stronger donor relationships and increase their impact with confidence. Virtuous can help you unify and empower your team to achieve your goals. The world in which you fundraise has changed. Virtuous is your growth partner in the new normal. We unify your fundraising, marketing and donor development activities, eliminate redundant back-office tasks, provide insights and signals, and help you deliver dynamic donor experiences at scale. All the features you would expect from a solid CRM, plus data insights that will help you build deeper donor relationships. Email marketing, mail segmentation and campaign tools are all part of a robust CRM that increases engagement. Data-driven donor insights powered from wealth, social media engagement, location, and any other data to help listen to constituents at large.

BrightInfo employs its innovative self-learning JARGON™ algorithm to thoroughly analyze your website pages and assimilate your content offerings. As visitors enter your site, JARGON™ monitors their individual behaviors, juxtaposes these actions against collective trends, and delivers the most pertinent content from your extensive library in real-time, all through an automated process. While many marketers celebrate modest increases in conversion rates, such as a rise from 5% to 6%, BrightInfo adopts a more critical perspective. The stark reality is that over 95% of website visitors—who could potentially become customers—exit without any interaction, often due to a perceived lack of relevance. This phenomenon is perplexing, given that these visitors sought out the website for a specific purpose. They arrive from diverse channels and industries, each carrying unique needs and situated at different points in their purchasing journey. Furthermore, every individual exhibits distinct behavioral patterns based on their personality and attention span, making it difficult to believe that a single website can cater to such varied demands effectively. The need for personalized content delivery has never been more evident.

Enhance your customer satisfaction while reducing support expenses by 30% to 50%. With AnswerDash AI, customers can receive intelligent, immediate responses without navigating away from the page. This innovative solution anticipates user inquiries and delivers contextually relevant Q&A tailored to the webpage or customized for individual users. As a result, your clients can find quick answers without the need to submit a ticket or initiate a live chat. By leveraging webpage content and user profiles, you can effectively predict user questions and improve overall engagement.

Log in and operate from any location you choose. Your sales data, products, and reports are consistently accessible, secure, and current. gxCommerce point of sale is functional on iPads, Android devices, Macs, or PCs, requiring only a web browser for access. It might even be compatible with the POS hardware you currently possess. This point of sale solution seamlessly integrates with the gxCommerce system. However, your terminal may not be entirely connected with your accounting, support, and other applications, which could limit its overall functionality. This adaptability ensures that you can maintain productivity regardless of your working environment.

Gauge on-site customer satisfaction using our iPad survey application, allowing you to gather and evaluate customer feedback effortlessly while on the move! This tool provides insight into your team's performance on a daily basis. Our application is designed to help you pinpoint and address key challenges effectively. You can utilize the tab survey feature as an offline survey solution. Simply download the iPad application along with your survey to begin data collection, with the option to upload your findings later. Leverage our iPad survey app to track the vital KPIs that are crucial for your organization. Whether you're focusing on customer insights, employee feedback, or simply collecting data offline, tabsurvey is the perfect choice for a quick setup in just five minutes. By signing up for an account, you can create your initial survey with ease. After that, download our survey app from the App Store onto your iPad and transfer your survey to the device. The iPad Survey App will transmit data when connected online, allowing you to access and review your reports through any web browser. You can also categorize your data based on location or time, or download it for more in-depth analysis of the results. With this app, gathering actionable insights has never been more straightforward!

Engaging with marketing leads, maintaining their interest, and identifying the most effective marketing strategies are crucial tasks. ReachEdge software, developed by ReachLocal, is designed to assist with these objectives. In today's environment, consumers encounter a multitude of advertising messages across diverse platforms, whether through mobile devices, websites, social networks, or traditional media. We are here to provide support. Digital presence permeates every aspect of your operations, and as the sole prominent local media organization affiliated with the USA TODAY Network, we have earned the trust of businesses like yours in navigating the complexities of this digital landscape. By partnering with a renowned global leader in digital marketing, ReachLocal, we are enhancing local digital marketing efforts to deliver even more significant results, driven by our commitment to achieving impactful outcomes for your business. Our organization, along with our products and corporate culture, consistently receives recognition for excellence in the industry, further solidifying our reputation as a leader in the field.

Ameyo is a comprehensive contact center solution that enables businesses to optimize customer interactions across voice and digital channels. With features like omnichannel customer support, AI-powered voicebots, and integration with popular CRM platforms, Ameyo helps streamline communication and improve service quality. The platform also includes tools for managing video interactions, collecting real-time customer feedback, and analyzing performance metrics, ensuring a seamless and efficient contact center experience.

Blackbaud Luminate Online offers a comprehensive suite of tools designed to help you attract more supporters, launch successful online fundraising initiatives, and cultivate lasting connections with donors. Every implementation of Luminate Online comes with strategic services that not only facilitate your initial setup but also equip your organization for long-term achievement. Our expert consultants assist you in developing a fundraising or engagement initiative tailored to your needs, utilizing our extensive collection of proven templates, and they provide three months of marketing tactics to ensure your campaign's successful launch. Additionally, with robust peer-to-peer fundraising features and seamless CRM integrations, you can foster a holistic engagement experience for both your supporters and your organization. You can oversee effective email marketing campaigns at every stage—from conception and testing to targeted deployment and subsequent follow-ups—ensuring a cohesive communication strategy. Ultimately, Luminate Online empowers nonprofits to enhance their outreach and impact in meaningful ways.

Agendize offers more than just an online appointment booking and scheduling system... We offer the most flexible and powerful solutions to simplify and enhance your customer relationships. Agendize White Label program APIs make it easy to deploy our scheduling software in your workplace. Our team will assist you in creating the best product for your customers. We are a partner of choice for large groups, enterprises and franchisors such as Orange Business Services, CNP Assurances, AG2R La Mondiale, Allianz, Plurial Novilia or Jardiland.

Building better people is the first step to building a better business. PlanPlus Online Business Edition is a unique software product that combines a proven personal productivity tool with a powerful Customer Relationship Management system. PlanPlus Online's Business CRM solution allows for collaboration, sales, marketing and project management. This will enable productivity and ensure accountability within your company.

At Sanity OS, we excel in every aspect of the digital landscape, encompassing custom software development, robust infrastructure, security measures, and expert consultancy services. Our focus is on creating tailored solutions that are highly scalable and easy to maintain, compatible with any device. With a disciplined approach, we specialize in the architecture, construction, maintenance, and security of cloud servers. If you have urgent needs, we offer a range of pre-built solutions that can be swiftly customized and white-labeled to suit your requirements. Our team provides expert guidance and support in both infrastructure and software development. We thrive on tackling challenges, which has driven us to create our own software products (SaaS) that serve thousands of users on a daily basis. Our AI-powered CRM enhances data and boosts productivity for countless users. Additionally, we provide email marketing software that eliminates the need for user sign-ups or subscription fees. Our innovative quote tool enables users to visualize items from their inventory on a map or through uploaded images, streamlining the process for better efficiency. This commitment to innovation continues to fuel our passion for developing solutions that meet diverse needs in the digital world.

You can increase activity, set more appointments, and drive revenue with less effort. Spotio Mobile App helps your reps stay organized and productive in the field. This App Gives You the Visibility You Need to Improve Field Sales Performance and Get Real-Time Data. Your representatives will be able to keep track of all their appointments, tasks, routes, sales activities, lead notes, and other information. Automated data entry allows field reps to be more productive and focused in the field.

Our robust co-browsing solution allows you to engage with customers through audio and video conversations directly on your website or application, making it simpler than ever to enhance customer satisfaction. This feature enables you to guide users through navigating your platform, assist them in completing purchases, help with form submissions, offer suggestions, and so much more, all while utilizing audio and video capabilities. There's no need for users to download any plugins or additional software. Additionally, in collaboration with our partner LivePerson, we have introduced an innovative engagement method called Messaging, which elevates traditional Live Chat by providing greater flexibility. Furthermore, we have seamlessly integrated widely-used third-party communication channels such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, allowing agents to manage these Messaging interactions directly within Dynamics 365, ensuring a streamlined and efficient experience for both customers and agents alike. This comprehensive approach not only improves engagement but also fosters stronger relationships with your clients.