Best Communications Software in Africa - Page 5

LiveCall is the best way to convert potential customers into qualified sales calls. It can be used from 6+ touchpoints. Engaging website visitors when it's hot and turning them into scheduled or instant calls. No matter if you have a sales team or a call center, it doesn't matter. Increase your inbound sales calls and generate more revenue per call with Widgets, Forms Lead Ads, Chatbots, Mails, SMS, Chatbots, Chatbots, Chatbots, Widgets, Forms, Forms, Forms, Chatbots, Chatbots, Chatbots, Chatbots, Forms, Lead Ads, Chatbots, Chatbots, and more. You can take your call generation to the next step. LiveCall does more than callbacks and call tracking. Our software gives you everything you need for improving call generation, response times, and sales results. LiveCall is the fastest way to get more qualified sales leads and convert sales calls, regardless of whether you have a sales call centre or an inside sales team.

Reactflow can playback customer activity recordings as a video. You can view, compile heatmaps, funnel analytics, bug reports, console logs, and give feedbacks. This helps you to understand customer pain points and solve them. Free. Each user's Heatmap and Recording can be used to improve the user experience, interface and user journey. It can be used to identify and fix 404 errors as well as debug errors. To provide the best experience, call to action buttons can also be improved. What makes visitors abandon their carts or leave? Reactflow lets you see exactly what your visitors are doing on your website. It also allows you to identify what needs to change. Session replay can be used to record visitor activity and interaction on your website. Reactflow provides you with actual session activity, which is a far cry from traditional web stats and plugins that show you the path of your visitors.

Ruume is a groundbreaking online meeting platform that aims to boost engagement and efficiency by offering customizable and interactive virtual environments. Users have the ability to tailor their meeting spaces with distinctive backgrounds, make real-time modifications, and incorporate links to relevant documents or websites, which helps ensure that each session reflects their brand and goals. The platform includes features such as sticky notes for agendas, interactive Q&A segments, emoji reactions for quick feedback, and detailed analytics to support effective communication and teamwork. Furthermore, Ruume provides monetization features that allow hosts to charge for events, accept donations, and sell recordings directly from the platform. This makes it a fantastic choice for a variety of purposes, including webinars, team meetings, and virtual events, ultimately delivering a flexible solution for creating dynamic and productive online interactions. With Ruume, users can expect an enhanced experience that encourages participation and collaboration in every session.

Reliable SMTP relay services and email delivery services. You can send and track large volumes of emails with ease using powerful email delivery services. In minutes, integrate and you can start sending. All your email delivery, transactional and email relay needs are covered under one roof. SMTP can deliver whether you need a reliable backend solution or scalable infrastructure to handle large volumes of emails. Reputation Defender, SMTP's proprietary technology, uses big data to proactively monitor and protect your email list health. It also suppresses bad emails from soft and hard bounces in order to protect your IP reputation and domain. This will ensure that your delivery rates and inbox placement gradually improve over time.

Versadial's Versadial VSLogger recorder combines live team performance dashboards and call recording to give you a powerful tool for workforce optimization and incident recreation. RELIABLE: Can run for years without being attended INNOVATIVE: 2 to 3 major upgrades per annum and custom development INTUITIVE: Fast training time and low total cost of ownership SCALABLE: Record 2-9999 lines COMPATIBLE: Tested with a variety of established manufacturers of PBX.

You don't need to spend a fortune to get a business phone system. We make it easy for small businesses to access big business tools in the United States. Insider Telecom provides the equipment for as long as you need it. You can enjoy features such as caller ID, conference calling, call forwarding and intercom. A complete business phone system requires no upfront investment. This is the Insider Telecom difference. Our support team understands that you may not be able to speak "telephone." They are trained to listen to your needs and help you choose the right phone system for you. We want you to feel confident that you are working with the right platform.

A powerful tool to convert audio to text and transcribe it easily. EaseText audio to text converter is an offline AI-based automated audio transcription software that converts audio to text in real time. To keep your data secure and safe, the transcription can be run offline on your computer. It supports many languages and provides high accuracy. You can also customize the features to include the ability to transcribe multiple speakers or generate summaries of conversations and meetings. EaseText Audio Converter allows you to save the transcript file as TXT or WORD, HTML or PDF. Features: 1 Convert audio to text in high-quality 2 Transcribe speech to text in real-time 3 Record Meeting & Take Notes from Microsoft Teams, Google Meet and Zoom 3 Batch file conversion at high speed 4 Support saving text transcripts as PDF, HTML or TXT. 5 Support different languages, such as English

Best-in-Market Speech-to-Text & Voice AI for Enterprises. Speechmatics delivers industry-leading Speech-to-Text and Voice AI for enterprises needing unrivaled accuracy, security, and flexibility. Our enterprise-grade APIs provide real-time and batch transcription with exceptional precision—across the widest range of languages, dialects, and accents. Powered by Foundational Speech Technology, Speechmatics supports mission-critical voice applications in media, contact centers, finance, healthcare, and more. With on-prem, cloud, and hybrid deployment, businesses maintain full control over data security while unlocking voice insights. Trusted by global leaders, Speechmatics is the top choice for best-in-class transcription and voice intelligence. 🔹 Unmatched Accuracy – Superior transcription across languages & accents 🔹 Flexible Deployment – Cloud, on-prem, and hybrid 🔹 Enterprise-Grade Security – Full data control 🔹 Real-Time & Batch Processing – Scalable transcription 🚀 Power your Speech-to-Text and Voice AI with Speechmatics today!

Unlock a world of insights with QPoint Survey, the ultimate tool for crafting engaging and interactive forms, surveys, and quizzes. Designed for professionals across industries, QPoint Survey simplifies the data collection process with its user-friendly platform, allowing for the creation of visually appealing and functional forms. Ideal for various applications, including market research, customer feedback, and employee engagement, QPoint ensures every survey resonates with your audience. With customizable templates and advanced analytics, QPoint Survey not only collects data but transforms it into actionable insights, helping you make informed decisions. Trusted worldwide, QPoint Survey is where data meets innovation, making every interaction and response pivotal in shaping strategic decisions.

DialogLoop is an Audience Engagement Platform for Presenters, Zoomers, Live Streamers, Companies, Performers, and Event Organizers who want to interact with their Audience during Live, Hybrid, and Remote Events using Video Conferencing solutions or Video Streaming solutions (OBS Studio...).

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

SurveyJS is a set of four open-source JavaScript libraries that offer the benefits of a tailor-made in-house survey application, while considerably reducing the time and resources needed to deploy the system. These libraries are independent of specific server code or database requirements and seamlessly integrate with popular JavaScript frameworks, including React, Angular, Vue.js, jQuery, Knockout, and more. They are designed to communicate with any server that can handle JSON requests, ensuring compatibility with various server architectures and databases. The product family is composed of: - An open-source MIT-licensed rendering library that renders dynamic JSON-based forms in your web application, and collects responses. - A self-hosted drag & drop form builder that features an integrated CSS-based theme editor and a GUI for conditional rules. It automatically generates JSON definitions (schemas) of your forms in real time. - PDF Generator, a library that renders SurveyJS surveys and forms as PDF files in a browser; - The Dashboard library that allows you to simplify survey data analysis with interactive and customizable charts and tables. Visit our website to try out and evaluate our full-scale demo for free.

Smart Inbox AI is a way to manage emails by integrating advanced AI into a user friendly interface that resembles a Kanban board. This innovative solution uses cutting-edge artificial intelligent algorithms to streamline email organization, prioritize important messages and categorize content. It also generates personalized responses. Key Features Kanban-style Interface, AI-Powered prioritization, Automated email categorization, Personalized responses, Intelligent Insights and Integration Capabilities

SpeechSage: Turn Your Audio into Insightful Conversations SpeechSage is a cutting-edge tool for converting audio files into text. It then goes further. SpeechSage allows you to ask questions about the transcribed texts and receive intelligent, instant answers tailored to your specific needs. SpeechSage is perfect for professionals, researchers and content creators. It helps you save time and make audio content searchable. Our intuitive platform transforms your audio content into a powerful tool you can interact with, whether it's interviews or lectures, meetings or podcasts. How does SpeechSage Work? Step 1 - Upload your audio file Step 2 - SpeechSage automatically converts the audio to text Step 3 - Ask Questions; After the transcription has been completed, you can interact and interact with the text. Step 4 - Save & Share; Save the transcription for future use and share it with others.

It combines powerful analytics with extensive data sources and is easy to use. Mentionlytics is a Web and Social Media Monitoring Platform for any company size or individual. Monitor your brand, competitors and hashtags across multiple social media platforms. SIA, the A.I., also provides unique insights. Social Intelligence Advisor.

Improve your webinars. WebinarIgnition offers the most flexible platform to create professional webinar funnels. You can customize registration, confirmation, live and replay pages. Live Video Feed Integration (Including Youtube Live). Reminders for Email & Text Messages Q&A/chat integration. Tracking of sales and conversions. No monthly fee Run engaging, high-converting live webinars. You can create evergreen webinars that you can run 24/7 from your website or sales funnels. As each registrant can also be added to your email address, you can begin building a list targeted buyers and prospects. The 'Live Console' allows you to manage questions, call-to action messages, and detailed reports. WebinarIgnition is compatible with WordPress CMS. This makes it super easy to set up and manage webinar campaigns from the WordPress dashboard. WebinarIgnition integrates with all major email auto-responders, including Aweber, iContact and SendReach.

Mail merge any letter, envelope or address book. SSuite Mail Merge Master allows you to create one letter or an envelope for each recipient using a text draft. The address/data list can be imported as a CSV File. This file can be created using any spreadsheet program. Or you can add the data to the data block and then export it as CSV. Mail Merge Master Features: - Simple and easy to use - It is easy to merge data and forms with your custom letters. - Many output options, including csv and rtf formats. - Many advanced options in the print preview window What's new with this release? - Added an intern text editor. - Added an address book and envelope printer. - Updated print preview and merge functions. Requirements: . 1024x768 Display Size . Windows All New Online Office Suite: https://office.ssuiteoffice.com No Java or DotNet are required. Green Energy Software. One step at a time, saving the planet

Oki-Toki Cloud Contact Center is a one-stop solution for contact centres of any size or industry. It has everything a contact center needs to stay in the top 3 leaders. Cloud Contact Center includes: Low-Code allows you to launch any inbound, blended, or outbound project in a minimum amount of time. - Share agents between teams, projects, and companies. - Integration of Toll Free, Local, and Non-Geographic SIP Numbers. - Handling missed phone calls with a Callback mode. - A system for employee motivation that calculates bonuses and penalties automatically. - Automated KPI Tracking, integrated with Speech Analytics and Evaluation Sheets. - Dynamic scripts for conversations that standardize responses and automate triggers. - Performance analysis for each agent, team and the entire Contact Center. Other features that can be added to the CC are: chats, WFM (Web-based messaging), CRM, Dialer and voice broadcasts.

MegaDialer, a cloud-based call centre software, is designed to assist businesses with predictive or preview dialing. Users can view campaign information, track agents, and perform real-time analysis through the interactive interface. MegaDialer features include instant call reports, on demand recording, call supervision, call layout after complete, caller ID and call monitoring, automated re-calls as well as automated emailing, incoming calls management, real-time activity panels and call list for agents. MegaDialer can also be integrated with CRM and SMS systems, allowing employees to manage leads. Pricing is determined by usage. Technical support is available via email or phone.

Ventuno, a SaaS OTT platform, can help you launch and grow your video streaming service. Our customizable templates make it easy to quickly launch your apps and websites. Platforms supported – Your branded website, mobile app (Android, iOS), OTT apps (Roku. Apple TV, Android TV. Amazon Fire TV. LG TV. and Samsung TV). All the features you need to manage your OTT services are included: IT infrastructure, video CMS and encoder, video player, ad server, payment gateway integration, servers and CDN. You can monetize your service in any way you like - ads or subscriptions or pay-per-view. The best part? The best part? You have one dashboard that can manage all aspects of your video business, including uploading, sharing, monetizing and analysing your live streams and videos. Do you have any questions? Get in touch with us today!

Hosted Business Phone System PBX can make any company sound and function as a Fortune 500 company. All your calls can be answered by an auto-attendant. This allows callers to dial by name, choose extensions, and select departments. You can have your calls transferred to your mobile phone automatically if you're on the move. T-Max is completely geo-redundant. Our servers are hosted in top-notch data centers across the United States. Multiple carriers are used to ensure maximum connectivity to the PSTN. T-Max uses high-quality desk phones made by Yealink and Polycom. There are many models to choose from to best suit your environment. We offer a variety of reception consoles, agents phones, wireless phones, conference room phones, and wireless phones. The best Hosted Business Phone System for the price is available today. 1-888-245-34883 Departments Extensions Digital Receptionist Voice Prompts Voice Mail Fax Service And Much More

We are at the forefront of human communication in a groundbreaking era. Driven by cutting-edge AI technology, we go beyond words, diving deep into the intricacies of human expression. Understanding emotions, assessing behaviors, and predicting intent, we unlock the essence of every interaction. Our transformative impact spans various industries, from strengthening security and defense operations to redefining contact centers and empowering financial institutions with invaluable insights. With our innovative approach, we reshape the way connections are made and understood, ushering in a new era of communication. Our core technology is provided via our Behavioral Signals API, which is responsible to predict low-level and behavioral voice characteristics from audio signals. Experience award-winning technology recognized with 6-time gold in the prestigious interspeech challenges, having achieved exceptional human interaction understanding and computational paralinguistics performance. Backed by extensive research publications, our cutting-edge solution offers unparalleled benefits to diverse sectors. Whether it’s law enforcement, intelligence agencies, financial institutions, call centers, or healthcare, we equip organizations with a deep insight into human intentions and behaviors. Applications: - Customer Service - Security, Intelligence, and Law Enforcement - Cognitive Health & Mental Health - Digital Companions/Chatbots - Healthcare - Entertainment

This add-in will ensure that any emails you send after business hours or on weekends will be delayed and only sent at the beginning of the next working day. You can easily modify the recurring appointment “AllowedToSend” that defines when you would like to send emails immediately or when you would like to delay them. This appointment can be found in the subfolder "AllowedToSend", which is part of your Calendar.

Call button for your Website Calls directly from visitors to your website. Call From Web allows your website visitors to call any number directly from their browser.

All your business operations can be managed remotely from one platform. You can improve productivity and simplify communications with reliable voice and video, fax, messaging, conferencing, and fax in the cloud. Flexible, unified cloud communications and contact centre services for small and medium-sized businesses. You can customize your settings and capabilities to make your conference calls work as you wish. You can have up to 100 people on your conference call. Our VoIP phone system or hosted PBX replaces your traditional small business phone system. It uses your broadband connection to make communication easier. You can easily share your desktop and broadcast HD video to any size meeting, large or small, as well as teleconferencing. No downloads required. You can send and receive SMS and MMS text messages online. You can also manage internet faxing right from your dashboard. Infinite offers the most current VoIP phones that are fully configured and ready to use. You just need to turn on your phone and get started talking.