Best Communications Software with a Free Trial of 2026 - Page 79

Roaring Penguin Software offers an ideal email archiving solution for small to medium-sized enterprises. This software operates as an onsite appliance, making it easy to implement. To try out the CanIt® Archiver for email archiving and continuity, simply visit the evaluation page and complete a quick form. It stands out as a cost-effective in-house archiving option, designed to alleviate email-related storage challenges on your mail server. Users have the flexibility to define their own email retention periods, ensuring that all correspondence—whether inbound, outbound, or internal—is securely stored. Furthermore, the software features deduplication and compression capabilities to optimize disk space usage. To protect sensitive information, the archive can be encrypted, minimizing the risk of accidental exposure. Importantly, organizations can customize their email retention policies according to their specific needs. With this solution, businesses can enhance their email management processes significantly.

Calabrio ONE provides an all-encompassing toolkit designed to reveal the immense potential hidden within your customer interaction data, enabling a transformative impact on your entire organization. This unified solution merges a comprehensive workforce optimization suite with robust voice-of-the-customer analytics, allowing flexible deployment options in the cloud, on-premises, or through a hybrid setup. It ensures that every customer interaction is captured across various channels while facilitating the extraction of both predictive and prescriptive insights. By enhancing customer experiences and boosting employee engagement, it ultimately leads to greater operational efficiency. Furthermore, it empowers businesses to implement customer-focused strategies that accelerate sales, promote innovation, and propel organizational growth. Capture every interaction, listen to every voice, and record every call consistently. Additionally, effortlessly integrate Calabrio ONE with leading channel systems to establish a centralized command center for your contact center operations. This integrated approach allows for a more cohesive and efficient management of customer relations.

At PeoplePulse, we recognize that our offerings are essential in assisting our clients in managing their most valuable assets – their workforce and customer base. Our clients place their trust in us to handle their employee and customer data, and we are committed to upholding this trust with the utmost seriousness. This ebook, produced by our parent company ELMO Cloud HR & Payroll, will guide you through crucial considerations, potential challenges, and practical tips for success. PeoplePulse provides insightful data on workforce dynamics, enabling you to stay ahead of emerging trends and seize opportunities before they pass. With our managed solutions, we blend tailored survey and reporting capabilities with professional guidance, empowering you to cultivate a positive organizational culture and drive improved results for your business. By leveraging our expertise, you can create a resilient environment that fosters growth and engagement among your team members and clients alike.

Create your own interactive voice response (IVR) system utilizing Pronexus VBVoice™ software, which offers a user-friendly drag-and-drop interface for rapid application development and works seamlessly with Microsoft® Visual Studio®. COMING SOON: Purchase a ready-to-use IVR application developed by our team of skilled professionals, or opt to customize our fully adaptable pre-built IVR solutions to get your systems operational swiftly. The newest version of Pronexus' VBVoice IVR toolkit, VBVoice 11, ensures compatibility with all of Pronexus' products, supporting Microsoft® Windows® 10 and Windows Server® 2016 R2 alongside the latest Visual Studio® 2017. This version also features VisualConnect™, a tool that allows for the concurrent development of dual-channel applications, enhancing the flexibility and efficiency of your IVR projects. With these innovative tools at your disposal, you can elevate your business communication and customer interaction experiences significantly.

Dial-Office is an adaptable and comprehensive IP PBX software crafted specifically for small and medium-sized businesses as well as start-ups eager to leverage the advantages of VoIP technology. Utilizing the SIP standard framework, this IP PBX software offers a variety of sophisticated phone functionalities that were once limited to expensive, traditional circuit-switched enterprise telephone systems. The Dial-Office IP PBX software ensures dependable and affordable unified communications for small to mid-sized enterprises over a well-established Local Area Network. This award-winning VoIP solution guarantees users exceptional voice clarity and a range of business management tools aimed at boosting productivity, reducing communication expenses, and improving customer service. In addition to these benefits, the platform boasts features that cater to the specific needs of modern businesses, making it a versatile choice for enhancing communication efficiency.

Leveraging over two decades of expertise in on-premise email management, Emailtopia introduces Emailgistics, a powerful SaaS solution designed to elevate your Microsoft Office 365 team inbox. Enhance your email interaction effectiveness and enable data-driven corporate strategies that foster improvement. Eliminate mundane tasks through automation to create more streamlined business processes and boost your profitability. Experience swift returns on investment by implementing rules-based systems for efficient email routing and seamless integration with your current CRM and ERP platforms. Maximize your team's productivity while ensuring customer satisfaction by optimizing message distribution and utilizing rules to direct priority emails to the right agents. Furthermore, incorporate scheduling tools to further enhance operational efficiency and ensure that your workforce is performing at its best.

With ViewsFlash, your IT team won't be bogged down, as it empowers regular users with easy-to-navigate web-based tools for designing, staging, deploying, and analyzing surveys and assessments once it's set up. This innovative platform significantly enhances efficiency across your organization. Users can effortlessly customize prototype questionnaires, utilize shared design styles, and leverage a reusable question library, all while taking advantage of intuitive visual designer tools that enable them to create and manage complex surveys and assessments. Unlike traditional data collection methods, ViewsFlash offers extensive features that allow for the development of interactive questionnaires, including branched question sets that adapt based on the respondent's answers. Additionally, it supports real-time validation of responses, performs calculations, and can integrate live data from external databases into your questionnaires, ensuring a dynamic and engaging survey experience. Ultimately, this versatility not only streamlines the surveying process but also enhances the quality of data collected.

Transform your contact center into a powerhouse with Enghouse Interactive. Connect with your customers seamlessly across various channels, deliver tailored experiences on a large scale, and leverage your contact center as a strategic asset. Central to your organization, your contact center creates opportunities to set your services apart, gather valuable insights, and foster customer loyalty. As customer expectations rise, organizations need a communication platform that is nimble enough to respond swiftly and effectively to inquiries from any channel, at any time, while aligning with your business protocols and providing actionable insights for continuous enhancement. Our exceptional omni-channel contact center solutions provide both versatility and choice, ensuring they can adapt to varying deployment needs, size, complexity, and integration requirements, allowing for smooth customer interactions no matter your financial constraints. By embracing our solutions, you will not only improve customer satisfaction but also enhance the overall efficiency of your operations.

The Survey System stands out as the most comprehensive software solution for conducting surveys across various platforms, including web, telephone, mobile, CAPI, and paper formats. This remarkable software is particularly well-suited for mixed-mode surveys, seamlessly integrating two or more methodologies for enhanced data collection. With its voice capture feature, The Survey System allows for the recording of responses in the actual voices of respondents, adding a personal touch to the data gathering process. Its advanced logic capabilities ensure that respondents follow a tailored path through the questions, making adjustments to improve data quality and verify response accuracy. Additionally, if you have pre-existing data like demographic information or past purchases, The Survey System can easily merge this information into individual questionnaires. Users can generate results in various formats, including tables, charts, or text, and even produce real-time reports for online survey responses. Furthermore, sophisticated cross-tabulation features present results segmented by any relevant data points, providing deeper insights into the survey findings. This versatility makes The Survey System an invaluable tool for researchers seeking to optimize their survey processes.

Cloud-based contact center solutions tailored for your organization. Enhance your internal and external communication processes with Vonage's contact center offerings. Businesses utilizing Salesforce can benefit from our integrated contact center solution, previously known as NewVoiceMedia, which enhances both customer and agent interactions. We also offer a variety of cloud contact center solutions suitable for businesses of all sizes and requirements. Vonage seamlessly combines contact center functions with unified communications, consolidating your communication needs onto a single, adaptable cloud platform. Utilize the full spectrum of Salesforce features and insights to engage with customers on a personal level and facilitate quicker, more efficient calls, all made possible through our robust integration with Salesforce. Make intelligent and swift routing decisions based on any Salesforce object, guaranteeing that the most qualified agent connects with the appropriate customer. Equip your agents with the tools necessary for engaging and productive conversations, ensuring every interaction is a positive one. This comprehensive approach not only streamlines communication but also enhances overall customer satisfaction.

Smartphone users increasingly rely on their devices for various tasks, including shopping, navigation, gaming, and now customer support. Traditionally, customers have had to exit their applications to make phone calls, engage in chats, or send emails, which often leads to frustration and can result in lost sales, negative reviews, and poor customer retention rates. Our innovative technology allows you to connect with your customers in real-time through messaging, rich chat, voice, and video, all integrated within your app. Conversations can fluidly switch between chat, voice, and video formats, and even transition from mobile to desktop devices, ensuring a smooth experience. Say goodbye to the days of asking customers to spell their names or read out serial numbers. Whether you need to send a tow truck for roadside assistance or a service professional for a home installation, we streamline the process for you. Customers simply describe their issue briefly and select a convenient time for contact, while the expert reviews the request and devises a solution beforehand, ultimately saving time for everyone involved. This efficient approach not only enhances the customer experience but also strengthens customer loyalty and satisfaction.

Our team of specialists will create and execute a personalized drip campaign that caters specifically to the unique requirements of your business. With just a click, users can effortlessly schedule various types of messages within the drip system. By automating your marketing communications through calls, texts, emails, and voicemails, you can consistently enhance sales performance. Additionally, our virtual sales assistant is equipped to respond to SMS and phone inquiries, managing routine tasks like setting appointments, processing opt-outs, and addressing frequently asked questions. The capability to launch multiple campaigns with distinct objectives and timelines simplifies the process of evaluating outcomes accurately. After a thorough consultation with your organization, we will tailor a campaign that aligns with the preferences of your target audience. Utilizing artificial intelligence, we efficiently manage incoming SMS messages for replies, opt-outs, or customer rescheduling. Leads can be easily entered into the system, while conversion data is updated for precise reporting. Our comprehensive reporting tools provide valuable insights into the effectiveness of your campaigns, allowing for informed decision-making and strategic adjustments. Ultimately, this holistic approach ensures that your marketing efforts are both efficient and results-driven.

We provide tools to help you keep track of, comprehend, and shape the environment you operate in. By equipping public relations, communications, and marketing teams with a user-friendly all-in-one product suite, fueled by AI-powered insights, we enable them to excel. In a fast-paced, always-connected world, the responsibilities of a marketer are never truly complete; that's why our range of products is specifically designed to assist you in maintaining control over your digital strategy and evaluating marketing effectiveness. Our comprehensive suite addresses the challenges that contemporary PR, communications, and marketing specialists encounter. With insights and workflows strategically crafted to enhance your social media and digital marketing initiatives, you gain a competitive edge. Enjoy the benefits of a versatile solution that enables you to track social media mentions that matter, allowing you to stay ahead of competitors. Moreover, with unlimited ad-hoc searches and no restrictions on volume across over 20 channels, including various social networks, your social listening abilities will be unparalleled. This holistic approach ensures that you are not only reactive but also proactive in your marketing endeavors.

We are convinced that consumers should have seamless, voice-based access to the organizations they interact with regularly. Parlance provides the tools for organizations to leverage voice technology, allowing customers to communicate in a natural manner and reach the right person directly when they call. This eliminates the hassle of lengthy wait times, confusing menu options, and the need to press buttons on a phone. With the Parlance voice-enabled call routing system, callers can expect quick, straightforward, and user-friendly experiences as they connect to the appropriate department without the common frustrations associated with IVR menus and Automated Attendants. The resulting high levels of user engagement yield immediate benefits and a compelling return on investment. By offering the experiences that your customers crave while enhancing the efficiency of your contact centers, you can satisfy callers, boost agent availability, lower operational costs, and achieve much more. This innovative approach not only enhances customer satisfaction but also streamlines communication processes for organizations.

Initiate your complimentary video or voice conference call, share your screen, or set up a meeting space at no cost forever, with no requirement for credit card information. Experience unlimited conferencing without hidden fees, surcharges, or restrictions, enabling you to host or participate in a call with as many as 100 attendees to engage in discussions, whether focusing on a new product launch or simply reconnecting with loved ones. FreeConference provides an entirely free conference calling service with high-definition quality, allowing you to plan your calls ahead of time and send out invitations and reminders easily. Participants can join using their computers, mobile applications, or by dialing in from a phone without any charges. The complimentary online meeting rooms come equipped with features such as video and audio conferencing, screen and document sharing, an online whiteboard, and seamless dial-in integration. It stands out as the ideal free meeting software, requiring no downloads and accessible to everyone! During your free conference call, enhance your presentations and collaborate in real-time by sharing your screen directly from your web browser. Additionally, this platform ensures that all your meeting needs are met without any financial burden, allowing you to focus purely on your discussions.

Are you aiming to expand your business and elevate it to new heights? If so, you've come to the ideal partner. We specialize in assisting businesses in promoting their products and services through offerings such as Website Design, Digital Marketing, and App Development. Allow us to handle all aspects of your Design, Development, and Digital Marketing, enabling you to concentrate on your core business and achieve rapid growth. To establish a strong online presence, we create high-quality, mobile-responsive websites that are SEO-friendly and optimized for enhanced visibility. To attract new customers, we employ various Digital Marketing strategies, including SEO, Google PPC, Social Media Marketing, and Content Marketing. Furthermore, to boost your engagement with customers or suppliers, we craft mobile applications for both iOS and Android platforms. Our custom e-Commerce websites are designed to provide a seamless shopping experience tailored to your specific business requirements. With our dedicated support, you can confidently navigate the digital landscape and enhance your brand's reach.

Explore and confirm the perceptions, thoughts, and feelings of consumers that operate beyond their conscious awareness on both desktop and mobile platforms. Utilizing online webcam eye tracking enables the identification of focal points of consumer attention. Additionally, online emotion assessment captures the emotional reactions of consumers as they engage with digital products. Implicit online testing reveals the underlying attitudes and beliefs that may not be readily accessible to conscious thought. Our innovative product, UXReality, serves as a comprehensive alternative to traditional usability labs by providing a virtual research experience. This tool facilitates UX research for both desktop and mobile devices remotely. Users can benefit from high-quality session recordings, providing an unprecedented view into the user's perspective. The solution integrates AI-driven webcam eye tracking, emotion analytics, and feedback surveys, ensuring a thorough understanding of user experience. This approach not only enhances the research quality but also streamlines the usability testing process significantly.

The SpitFire Enterprise Predictive Dialer is a comprehensive software solution designed for managing blended inbound and outbound call center operations, featuring an unlimited number of lines and an intuitive interface that is both user-friendly and cost-effective. This robust enterprise system includes six distinct dialer modes: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, Manual Dialer, and Click to Dial. With a pre-loaded database of phone numbers, SEP efficiently initiates outbound calls and seamlessly connects answered calls to available agents, optimizing performance. Furthermore, the system meticulously tracks call center activity and call durations, dynamically adjusting the dialing rate to reduce idle time for agents, thereby enhancing productivity and overall efficiency in call management. Such features make the SEP an invaluable tool for any organization looking to streamline its calling processes and maximize agent utilization.

Accommodating up to 12 participants, our platform offers full HD video and audio capabilities, incorporating all necessary features for successful online classes and meetings. There’s no need for any installation; simply utilize the invite function or share the link through email, chat, Slack, or your preferred method. With just a click on the link, attendees can join instantly by providing their name and email address. Our user-friendly interface ensures that implementing this system is straightforward, equipped with vital tools to facilitate engaging and impactful educational experiences. We firmly believe that dedicated educators and access to quality education have the power to transform lives. Our mission is to enhance the accessibility of learning for everyone, regardless of their location, by connecting teachers, trainers, and learners globally. One of our initial innovations was a unique AI-driven tool designed to expedite vocabulary growth through reading. This solution provides a platform for live online courses, personal tutoring, and self-paced learning, all while being user-friendly, cost-effective, and requiring no software downloads, ensuring that anyone can take part effortlessly. As we continue to evolve, we are committed to developing more resources that foster interactive and inclusive learning environments.

Diligent Messenger provides a platform for board members and executives across private, public, and non-profit sectors to engage in communication without relying on conventional email methods. Leverage Diligent Messenger for safe messaging, effective collaboration, and streamlined communication. This innovative tool enhances the way organizations connect and share important information.

Zentrunk offers a cloud-based SIP trunking service that ensures global connectivity and supports unlimited simultaneous calls with a flexible pay-as-you-go pricing model. You can link your VoIP setup within minutes, as we have carefully developed and fine-tuned our network infrastructure to eliminate the burden from your end. Our service guarantees low Post Dial Delay by routing your calls through a single hop to local carriers, while also providing essential features like Caller Line Identification (CLI) and Dual-Tone Multi-Frequency (DTMF) signaling, all without the inconvenience of out-of-region audio looping. With a resilient infrastructure that spans multiple regions and incorporates at least three local carrier connections in various countries, Zentrunk assures an impressive uptime of 99.95%. This reliability makes it an ideal solution for businesses looking to enhance their communication capabilities.

The easiest way to record, transcribe, and share your phone's audio right from your smartphone! Trint's mobile application lets you capture the important moments, wherever and whenever you want. Wired: "Amazing!" Google - "Rocket-fueling Innovation!" We know that work doesn't always take place in an office. So we created the mobile app to allow you to access Trint's AI transcription wherever you are. You can record live interviews and import files directly from your phone without any complicated equipment. All you need is the app! Record live conversations. Trint can import audio files from other apps. You can share transcripts and assign editing permissions in-app. Trint transcripts can be easily followed by an intuitive player. All files are saved to your device and to the cloud, so you don't have to worry about losing any. Download audio to your device. While you record, drop markers from your Apple Watch. You can capture in 28 languages right from your iPhone, including English, Spanish and Chinese Mandarin, Hindi, and many more.

OmniJoin simplifies the process of hosting, managing, and participating in online meetings. Elevate your collaborative efforts with state-of-the-art audio and video technology, alongside an intuitive live sharing environment that features an extensive array of productivity-boosting tools. By utilizing these capabilities during virtual meetings, teams can enhance their collaboration, expedite project timelines, and reduce the need for expensive, unnecessary travel. Both large healthcare organizations and individual practitioners are leveraging the cloud-based telemedicine solution provided by OmniJoin to expand their telehealth services and maintain personal connections with patients from nearly any location. Moreover, OmniJoin adheres to HIPAA standards under the security rule, ensuring that remote care delivery, online meetings, and training sessions can be conducted smoothly in high-definition video. This compliance not only facilitates secure interactions but also reinforces trust in telehealth practices.

Vevox has garnered numerous awards and is embraced by thousands of organizations and educational institutions worldwide. This beloved app for real-time audience engagement has made a significant impact in both professional and academic settings. Originating from Finland's vibrant tech landscape over a decade ago, Vevox has consistently ensured that every voice is heard. Initially debuting on a Finnish television program as the pioneering mobile polling tool, it quickly transitioned to capturing audience feedback during the early days of reality TV. The advent of smartphones then revealed the platform's true capabilities, allowing the market research sector to adopt a 'mobile-first' strategy and effectively replacing traditional audience response systems. With its innovative accessibility and patented technologies, Vevox has provided a sophisticated, reliable, and secure polling and Q&A solution that fits conveniently in anyone's pocket. This advancement has transformed the dynamics of participation, removing the hesitation often associated with raising hands or seeking a show of hands in various settings. As a result, Vevox has empowered individuals to engage more freely and confidently than ever before.

Telestax’s RestcommONE platform is revolutionizing the development and delivery of real-time communications. Increasingly, it is being recognized as the preferred platform for quickly creating enterprise-grade applications for messaging, voice, and video. Our communications solution is fully optimized for the cloud, providing features like continuous load balancing, impressive scalability, and robust high availability. With RestcommONE, users can swiftly design and implement anything from basic voicemail services to a comprehensive Communications Platform as a Service (CPaaS). Telestax has established partnerships with global carriers to efficiently manage and terminate your SMS, MMS, and USSD traffic at competitive rates. Additionally, for Enterprises and Businesses that maintain a reliable relationship with their current carrier, we offer a Bring Your Own Carrier (BYOC) option. Thanks to compatibility with both SMPP and SS7, any carrier utilizing these protocols can seamlessly integrate with our platform. Ultimately, the decision is yours to make in how you wish to connect. The flexibility and options provided by RestcommONE empower businesses to tailor their communication needs effectively.