Best Communications Software for Startups - Page 99

LISTSERV is an email list management system that L-Soft International has created. LISTSERV is available as a hosted service or in-house software. It allows users to manage thousands to millions of email subscribers from one central interface. LISTSERV lists allow subscribers to be organized under one central email address. This eliminates the need to remember subscriber information each time you send an email. Send your message to the list address and it will be sent to all subscribers. You can create one-way mailing lists for alerts, newsletters, or two-way discussion groups for collaboration between members of your organization. Subscribers can create an account through the LISTSERV web interface to manage their subscription settings, view past mailings, and send email to two-way discussions groups. Database connectivity, LDAP integration and automatic bounce handling are some of the features. LISTSERV can work for any organization, regardless of its size or structure.

Get feedback from customers who have used your service in real-time. They can tell you a story about the quality of your service. You can work wherever your customers are. Collect reviews at any location: airports, restaurants shops, hospitals, hotels, and other places. You can also create reports based upon dates, devices, and surveys. This is convenient for both on-site quality control specialists as well as upper management. Use our handy survey builder to compose your questionnaire. There are nine types of questions available to you

Step into the innovative realm of Automatic Call Distributors with SimpleACD, a comprehensive cloud-based solution that can be implemented immediately. Designed for efficiency and user-friendliness, SimpleACD is the ideal choice for those facing tight deadlines, needing to launch a client test campaign, or wanting to avoid prolonged IT integrations before initiating their projects. This platform enables users to access detailed metrics regarding team performance and call handling all within a single, convenient interface. Additionally, you can conduct quality assurance checks and listen to calls effortlessly with just a click. Your data remains secure and readily available for analysis and evaluations at any time. We prioritize the creation of tools that are not only smart but also highly effective, ensuring that SimpleACD serves as an intuitive ACD platform that aligns with the needs of both frontline employees and leadership teams looking to expand. With a free trial option and complimentary technical support and training, there’s no reason not to explore how SimpleACD can transform your call distribution processes. Experience the difference today and see how easily you can streamline your operations.

Software that allows you to close more calls. Balto helps you sell more, optimize your sales team and grow your business. Balto is the first live call guidance software. 1. 1. Balto is the first real time call guidance software. Balto, powered by AI, analyzes speech on both ends of a call and instantly delivers crucial information to reps who use Balto. 2. Dashboard Suite Balto, tracks all your calls. The ability to track conversations means that you have clear data about which reps say what they should, what questions they ask, and what value propositions they convert well. Balto includes a data studio that provides deeper insights into call strategy. 3. Always Optimizing Callers receive real-time guidance so they know what to say and can close more business.

Our software was initially developed to facilitate the sending and receiving of faxes via your telephone line and fax modem, and we still offer support for that traditional “real time” functionality. Years ago, we identified the advantages of online faxing, which led us to partner with Snappy Fax and Snappy Fax Server to enable the use of FaxAge and SRFax online fax services, even though we do not provide an online fax service ourselves. After extensive research and evaluation involving approximately two dozen different services, we concluded that these two stood out as the best options available, particularly regarding cost-effectiveness, security, and adherence to HIPAA regulations. By removing the need for a complicated web interface and optimizing the faxing experience, Snappy Fax allows for effortless, unattended receipt of new faxes in the background, making it an ideal front-end solution for both FaxAge and SRFax. This seamless integration ultimately enhances user convenience while maintaining high standards of efficiency and security.

Introducing a comprehensive omnichannel customer service software designed for thorough, customer-focused management. It encompasses a wide range of functionalities such as online support, ticketing, project management, digital touchpoints, and technical assistance, among others. Our platform is versatile and seamlessly integrates with top-tier solutions across various industries. To enhance your business operations, we offer knowledge-based tools that support business intelligence, facilitate both internal and external communication, manage finances, and more. We provide three distinct plan categories to guide you in your support journey, allowing you to select the most suitable option based on your specific requirements. To simplify the lives of managers, we have developed the Indicators feature within the Desk Manager, where critical management data is aggregated, enabling easy access with just a couple of clicks. This innovative approach not only streamlines processes but also empowers users to make informed decisions swiftly.

Start by collecting data on paper forms. Then scan the data to extract it using modern AI recognition technology. You can design your survey online with our survey creator and personalize it as you wish. There are 12 question types available and you can choose from a variety of text formatting options. Once you're satisfied with the survey design it's time for you to print the copies. Each page of your survey will be identified with a unique identifier if it has more than one page. This will make scanning and recognition easier and prevent duplicate uploads. Now you can distribute the forms and get feedback from your respondents. Now scan the pages. Once the files are scanned, you can upload them onto PaperSurvey.io. It doesn't matter if the page order or rotation is important. It will be detected automatically. You can either analyze the survey results online, or export the data file in CSV, Excel, or SPSS format for further analysis.

Are you spending excessive amounts to manage push notifications for your expanding subscriber list? Imagine redirecting those funds towards other essential aspects of your business instead. PushMaze offers a self-hosted solution for web and mobile push notifications, enabling you to send and track notifications effortlessly via Firebase Cloud Messaging (FCM). With PushMaze, you can connect with your users through web and mobile push notifications on desktop browsers and Android devices at no cost. You can even schedule notifications for optimal engagement at specific times, ensuring they reach your audience when they are most likely to respond. Additionally, PushMaze equips you with flexible JS and REST APIs, allowing for the creation of custom functionalities tailored to your unique requirements. This way, you can maximize your resources while enhancing communication with your subscribers.

Experience top-tier business phone systems designed for small budgets that offer a wealth of features aimed at enhancing your company's professionalism, boosting productivity, and improving customer satisfaction. Our cutting-edge system is user-friendly and comes without licensing fees, upgrade costs, or extra charges for added features. Transition your business communications to the cloud today to reap the rewards of a traditional phone system while enjoying greater flexibility and cost savings. Access a range of sophisticated calling features without any initial investment, equipment purchases, or lengthy contracts. Our advanced Cloud PBX platform is supported by geo-redundant infrastructure and boasts an impressive uptime guarantee of 99.999%, ensuring your communications are always reliable. With our system, you can streamline operations and focus more on growing your business without worrying about communication interruptions.

Virtual IP PBX (Private Branch Exchange), or Phone System Appliance – CompletePBX is the heart and soul of Xorcom's hardware and software telephone systems. It's built on top of Asterisk and Linux platforms and is designed for stability and high performance. CompletePBX was built from the ground up to offer ease-of-use, advanced features, and security at all levels. Get a fully functional, free CompletePBX 5 virtual machine evaluation now! CompletePBX certification training is available online for free. It will guide you through the basics of the system. You can save a lot of time and effort if you do it yourself. We can help you get there quicker.

Softeligent assists in efficiently managing your telecom expenditures, encompassing landline services, internet access, data connections, and mobile services. By utilizing Softeligent, you can streamline your services, ultimately reducing the financial burden linked to wireless devices and service agreements. Additionally, it enables you to monitor your inventory effectively. You can leverage Softeligent to allocate IT-related costs appropriately across different departments in your organization. Furthermore, by keeping tabs on your IT assets through this platform, you gain insights that enhance your overall management of owned resources, ensuring optimal use and cost efficiency.

Sayint is instrumental in identifying essential action items by effectively capturing and converting customer interactions into valuable insights. This information can be leveraged by pertinent stakeholders to enhance, automate, or innovate crucial business operations. Unlike the typical industry practice of reviewing only 2-3% of conversations, Sayint enables organizations to analyze every single interaction. Additionally, the platform notifies relevant teams of possible threats and compliance breaches, thereby minimizing the chances of incurring penalties. Consequently, the process of documenting and verifying compliance becomes significantly streamlined. By tracking key performance indicators such as C-SAT, NPS, and CES in alignment with industry standards, and by facilitating a comprehensive review of customer journeys from various data sources, Sayint adopts an all-encompassing strategy to improve customer engagement and operational efficiency. This integrated approach empowers organizations to make data-driven decisions and foster stronger relationships with their customers.

SIPTRUNK simplifies the process of becoming a reseller for SIP trunking services. With our dependable and high-performing network alongside advanced software tools, you can quickly start earning commissions and providing cost savings for your clients. Our user-friendly control panel eliminates the complexities involved in onboarding customers. We take care of the intricate details, allowing you to resell SIP without needing extensive expertise. There are no contracts or upfront fees required, and you won't have to purchase any hardware since we manage taxes, billing, and customer support. This allows you to concentrate on expanding your business. You will earn monthly income for as long as your clients remain subscribed to the service, and every new customer adds to your ongoing revenue stream. In North America, a significant 45% of businesses are utilizing SIP trunking, with forecasts suggesting this could rise to 67% by the end of 2017. As a result, many of your potential customers are likely to transition to SIP soon, whether they choose your services or not. This trend highlights why SIP trunking has gained immense popularity among businesses. By joining us, you can be part of this growing market and capitalize on the increasing demand.

Socialive’s AI-powered video creation platform is the fastest and most cost-effective way for anyone to record, edit, publish, and livestream professional video. The platform provides an intuitive experience for everyone, transforming people without formal video training into full content creators and reducing production time and costs for video experts. The platform unlocks limitless potential for internal and external communication use cases by democratizing the ability to make video. Leading enterprises and high-growth companies including Charles Schwab, Deloitte, Nike, Oracle, TikTok, The New York Times, Walmart and Zendesk use Socialive to drive business value through better, more frequent video production.

Mobile-first incident management significantly reduces the duration between detection and response. Our Security Services equip clients with cutting-edge technology that enables live video streaming and location sharing with their security teams in real time during incidents. By utilizing our flexible pricing program, you have the autonomy to determine how and when to bill your clients. You can incorporate the iFollowAlerts program into your service offerings or provide it as an independent product. You only incur costs based on the bandwidth consumed, ensuring transparency with no hidden charges. Your entire security team can be operational in under 48 hours, thanks to our user-friendly Control Hub and straightforward interface that allows for efficient alert management with minimal training. With iFollow Alerts, your personnel are not confined to a desk, as the Control Hub is fully responsive and designed for mobility. In fact, numerous users who have desktop access opt for our mobile solution, highlighting its convenience and efficiency for on-the-go operations. This flexibility allows for better coverage and quicker response times, ultimately enhancing overall security effectiveness.

Ecosmob provides market-leading expertise and solutions for businesses around the world that implement trending technologies. Modernize your network with cost-effective and advanced solutions. Ecosmob offers innovative VoIP services that are tailored to your business' needs. Ecosmob has extensive expertise in Open Source Telephony development. You can create interactive, scalable and robust web applications with the most advanced tech stacks. A responsive website will take your business to the next level and make your brand stand out from the rest. Mobile application development services can help you expand your digital reach and reach a wider audience. We create mobile applications that are highly scalable and robust to meet your business needs. AI and ML technologies can open up new business opportunities and possibilities.

Easily and affordably establish a customer service or support call center with SIMPSY Voice, a product from SIMPSY LLP designed specifically for business call centers. This system enables you to monitor interactions between your virtual agents and customers effectively. By offering competitive call rates and minimal subscription fees, it assists businesses in offshoring or outsourcing their customer support services. With SIMPSY Voice, you can create a global presence using local phone numbers, facilitating your marketing efforts across various countries. The system seamlessly integrates with a CRM, converting phone numbers into the names of prospects or clients. Agents have the capability to document every interaction they have with customers, ensuring comprehensive records are maintained. You can receive incoming calls from any location and make outgoing calls without incurring high international rates. Enhance the caller experience by automatically greeting incoming callers with pre-recorded messages and allowing them to navigate directly to the right person based on their input. This solution not only streamlines communication but also improves overall customer satisfaction.

We provide geographic telephone lines tailored to your business's location. If your enterprise operates on a global scale, our telecommunication solutions can furnish you with local numbers from every region and country where you have a presence. Utilizing the advanced WebRTC technology that underpins Sword, you can set up call reception from any device, whether it's a fixed line, mobile phone, or IP system. Additionally, Sword is capable of diverting calls to your personal number or voicemail if you encounter poor data coverage. This means that whether you're in the office, at home, or traveling, your business remains accessible at all times. Say goodbye to missing important calls and eliminate the need for costly roaming fees or dual-SIM devices. By downloading the Sword app, you can seamlessly make and receive calls from your PC, mobile, tablet, or SmartTV. With our multi-line WebRTC technology, your business phone line stays connected and available on any device you choose, ensuring you remain in touch wherever you go. Embrace the flexibility of modern communication and never miss another opportunity.

Enhance your calling experience with a cloud-based call log that allows you to track, sync, and manage communications efficiently. With Call Message Management, you can boost productivity during each call, minimize expenses, alleviate stress, and gain instant access to call history and status. Experience seamless collaboration around the clock, whether on mobile or web, and synchronize instantly with assistants or team members. The platform is user-friendly and can be tailored to fit your needs. You can monitor, record, and allocate calls all in one place while customizing contacts, alerts, notes, statuses, workflows, and actions to suit your preferences. Additionally, create shared call logs for each project, tagging and organizing calls with ease. In a world where paper, emails, and texts are becoming obsolete, streamline your communications with just a few clicks. CallPlease is tailored for anyone or any team that relies on phone messages to enhance efficiency, speed, cost-effectiveness, and accuracy. No matter the size or configuration of your team, CallPlease adapts to you and ensures better communication all around. This innovative solution is essential for modern workplaces looking to improve their communication strategies.

Connect, previously known as Qnnect, is the internal social network that ensures the security your employees have been looking for. Strengthen your corporate culture with a universally accessible tool designed for everyone. Connect transcends being merely an application; it embodies a comprehensive solution. Our dedicated Customer Success Team is actively engaged in supporting you to meet your business objectives through the effective utilization of our technology. Each client receives personalized assistance from a Customer Success Manager at all stages, from the initial setup to the post-launch phase of the app, ensuring a smooth and successful experience. This commitment to ongoing support enhances the value that Connect brings to your organization.

Every day, a range of critical incidents occur, such as extreme weather events, workplace violence, active shooter situations, terrorism, and IT or power outages. With Everbridge Mass Notification, you can rapidly connect with and inform your entire organization in the event of an emergency, all within mere seconds. This platform supports two-way communication, enabling you to effectively mobilize your response team. It ensures the safety of your personnel while safeguarding your operations, supply chains, and brand reputation. You can communicate swiftly and reliably during crises with a system that is trusted by millions across more than 200 countries and territories. Additionally, the platform features secure collaboration that protects your data through over 325 security controls, allowing you to store information in your chosen country. You can broadcast messages to nearly any communication device or channel, whether it be audio, text, or mobile. Selecting your audience is straightforward, as you can choose individuals or groups using lists or geo-targeting. This functionality facilitates critical two-way communication, ensuring that you remain informed about the safety of your people. Ultimately, having a dependable communication strategy in place can make all the difference in effectively managing emergencies and maintaining operational continuity.

RapidReach serves as an Emergency Notification System that allows for swift and straightforward communication with individuals listed on your emergency contact lists. This service is not only highly secure but also holds ISO 27001 and 9001 certifications, ensuring top-notch reliability. Leveraging various communication channels, RapidReach efficiently connects with people in a timely manner. Many clients prefer the RapidReach SaaS model due to its affordability and the absence of maintenance requirements. Its versatility makes it a preferred choice for diverse applications, including emergency response, business continuity, lone worker safety, operations management, incident management, and much more. Alerts can be triggered in multiple ways, with the most prevalent method being manual activation through a web interface. Additionally, users can also initiate alerts via a mobile-optimized website, phone calls, a WEB service API, email, or a specially designed notification panel that remains active at all times. The flexibility of these activation methods enhances the overall effectiveness of RapidReach in urgent situations.

A comprehensive solution for multi-channel recording, quality oversight, and voice analytics, utilized by businesses globally, ensures compliance and enhances security while elevating service standards. By leveraging audio mining and speech-to-text capabilities alongside a sophisticated text indexing and search functionality, organizations can gain valuable customer insights. Smart Interaction Recording operates as a cloud-based, multi-tenant platform that empowers Telecom Operators to deliver a robust range of services. This enables operators to offer corporate clients compliant recording solutions tailored to industries like finance, insurance, and healthcare, ensuring they meet regulatory requirements while enhancing operational efficiency. Furthermore, this versatile platform supports continuous improvement in customer engagement and satisfaction.

Envision a platform tailored for enhancing interactions between businesses and customers, offering a suite of integrated services such as Event Management for both virtual and in-person gatherings, Surveys, ECommerce, and Email Marketing, all designed for user-friendliness and aimed at advancing your business. With WorkOutLoud, seamlessly connect your organization to your clientele, fostering connections among customers facing similar challenges. Retaining customers is crucial, and simply overlooking their needs or desires to collaborate with peers is not a viable solution. Embrace your dedication to enriching the customer experience, which not only boosts referrals but also opens doors to new business prospects, while providing valuable insights into customer worth and engagement. By prioritizing these connections and experiences, businesses can thrive in an increasingly competitive landscape.

Enhance both your customer and employee experiences by leveraging real-time data for informed decision-making, suitable for businesses of any scale. Our sophisticated web platform allows you to design straightforward and effective surveys effortlessly. You can gather valuable customer feedback using our applications available on Android and iOS devices, accessible through web, tablet, or phone. Analyze comprehensive metrics on customer interactions and satisfaction via our intuitive web dashboard. Utilize these insights to implement proactive measures aimed at boosting overall customer contentment. Furthermore, our online surveys are functional offline; responses are stored on mobile devices until internet connectivity is restored. Benefit from in-depth analytics and insights derived from the data provided by your respondents. Additionally, you have the option to showcase your organization's special offers and promotions during survey participation. Select from a variety of question formats, including radio buttons, checkboxes, star ratings, numerical ratings, and NPS. Our platform also accommodates surveys in multiple languages, ensuring a broader reach, and supports various media formats, such as images and videos, enhancing the survey experience. This comprehensive approach ensures you capture the necessary data to drive meaningful improvements in your business.